Delivery Terms

Description

Welcome to Peak Envelopes– ‘The world’s best environmentally friendly padded bag’.

This product is dispatched from our warehouse on a next business day basis (in most cases) if ordered by 2PM or 2-3 days if order value is below £200. If you have any questions, please feel free to contact us and our experts will be on hand to assist you.

PLEASE NOTE! The quoted delivery cost covers mainland UK below and including Glasgow and Edinburgh. Our courier may not be able to deliver above Glasgow/Edinburgh or to IOM/IOW/NI etc. Please contact us to discuss delivery to these places.

You must check against the item you are trying to enclose to ensure fitment. Please check measurements.

We're extremely confident in our delivery partners. We've tried almost all UK couriers and have found the best delivery companies out there.

Is delivery really that quick?

In the vast majority of cases, yes it is! There are always going to be exceptions, such as a (very rare) stock shortage, a courier misroute (where the courier mistakenly sends a parcel to the wrong depot) or courier damages but these are the exceptions.

But I live in the middle of nowhere...

Delivery to outlying areas such as Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight etc can in some cases take an extra day or two to reach you. You can always track your item to see where it is.

Which couriers do you use?

We use a selection of couriers. Our system takes customer feedback from customers local to you into account when selecting the appropriate courier to deliver to you. Where we've previously had problems in your local area with a particular courier we'll avoid using them again.

Can I track my delivery?

Yes! In most cases we send full tracking details by email along with the courier telephone number.

We will always help you to have a 100% positive happy buying experience. Please contact us if you are unhappy about any aspect of your purchase from us. We only want five star feedbacks from you so buy with confidence. The best way to contact us is via email sales@peakenvelopes.co.uk or live chat us from the website.